Welcome to Brita Kitchen Store! These Terms and Conditions govern your use of our website at cozykitchenwares.com and all purchases made through our store. By accessing our site and making purchases, you agree to these terms in full.

Our store specializes in premium kitchen essentials, home brewing supplies, and quality home goods for discerning customers who value craftsmanship and functionality in their domestic spaces.

1. User Obligations and Responsibilities

By using our website and services, you agree to:

  • Provide accurate, current, and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes and in accordance with these terms
  • Not reproduce, duplicate, copy, or resell any portion of our site without express written permission
  • Comply with all applicable local, state, national, and international laws and regulations

2. Product and Service Description

Brita Kitchen Store offers carefully curated collections of:

  • Premium kitchen essentials and cookware
  • Specialized beer brewing and fermentation supplies
  • Quality home goods and kitchen linens
  • Commercial-grade food service equipment

We make every effort to display product colors and features as accurately as possible, but please note:

  • Actual colors may vary slightly due to monitor display differences
  • Product specifications are subject to change without notice
  • Some items may have limited availability

3. Order and Payment Terms

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with details of your purchase.

Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping Information

We ship globally except to some Asian and remote regions. Shipping options include:

  • Standard Shipping: $12.95 via DHL or FedEx – Delivery within 10-15 business days after shipment
  • Free Shipping: Available on orders over $50 via EMS – Delivery within 15-25 business days after shipment

Delivery times are estimates and may vary depending on destination and customs processing.

Sales Tax

Applicable sales tax will be added to your order total based on your shipping address.

4. Returns and Refunds

Return Eligibility

To be eligible for a return:

  • Items must be unused, in original packaging, and in the same condition as received
  • Return requests must be initiated within 15 days of receiving your order
  • A Return Merchandise Authorization (RMA) number is required

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Opened packages of Disposable Table Covers
  • Opened containers of Cleaning & Sanitizing products
  • Used or washed Dish Cloths & Dish Towels
  • Personalized or custom-made Displayware & Signage

Refund Process

Once received, we’ll inspect your return and notify you of approval status within 5 business days. Approved refunds will be processed to your original payment method within 7-10 business days.

Original shipping fees are non-refundable, and return shipping costs are the customer’s responsibility unless the return is due to our error.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Brita Kitchen Store or its content suppliers and protected by international copyright laws.

You may not:

  • Republish material from this website without permission
  • Sell, rent, or sub-license material from the website
  • Reproduce, duplicate, or copy material for commercial purposes
  • Redistribute content from this website (except for content specifically made for redistribution)

6. Limitation of Liability

Brita Kitchen Store will not be liable for:

  • Any indirect, special, or consequential loss
  • Any loss of profit, revenue, contracts, or data
  • Any business interruption or loss of business opportunity
  • Delays in shipping due to circumstances beyond our control (customs delays, weather, etc.)

Our total liability to you for all claims relating to our website and products shall not exceed the amount you paid for the products in question.

7. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for information about how we collect, use, and protect your personal data.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Tennessee, USA, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the site after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us at:

Brita Kitchen Store
4732 Mapleview Drive
Memphis, US 38110
Email: [email protected]

Thank you for choosing Brita Kitchen Store. We appreciate your business and are committed to providing you with quality products and exceptional service.